Privacy policy
Effective October 10, 2026
This policy covers truenorthclaimsgroup.com. The site has no accounts. You reach us by phone, by email or through our intake form. We don't sell your information.
What we collect
When you contact us or fill out our intake form
When you call, email or fill out our intake form, we receive what you choose to share, such as your name, company, phone number, email address, job and property details, photos and documents. We use it to reply to you and to do the work you ask for. The intake form emails your answers to our estimates team; the website does not keep a copy.
The Meta Pixel
This site uses the Meta Pixel, a tool from Meta Platforms, Inc., the company behind Facebook and Instagram. When you visit a page, the pixel sends Meta a record of the visit. That record includes the page address, browser and device details, your IP address and cookie identifiers. Meta uses this to measure our ads and to show ads to people who have visited this site. Meta handles this information under its own privacy policy.
Server logs
Like most websites, our web host keeps standard logs of visits to the site, such as IP address, browser type and the pages requested.
Your choices
- You can block or clear cookies in your browser settings. The site works fully without them.
- If you use Facebook or Instagram, you can change how Meta uses your activity for ads in your Meta ad preferences.
- You can ask us what information you have sent us, or ask us to delete it, by emailing sales@truenorthclaimsgroup.com.
Children
This site is for businesses and is not directed to children under 13.
Changes to this policy
If we change this policy, we will update this page and the effective date above.
Questions
Call us at (904)452-4356 or email sales@truenorthclaimsgroup.com.